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Refund Policy & Replacment Certificates

Workman Training Group: No Refund Policy and Rescheduling Procedures

Refund Policy: No Refunds

Please note that Workman Training Group maintains a strict NO REFUNDS policy. However, we understand that unforeseen circumstances can arise, and we are happy to accommodate rescheduling requests.

Rescheduling Your Class

If you are unable to attend your scheduled class, we will gladly reschedule it for you. We kindly request that you cancel at least 48 hours before your class start time. In the event of a cancellation, we offer one reschedule opportunity per participant. NO REFUNDS

Cancellation Policy

Workman Training Group reserves the right to cancel any class due to low enrollment, inclement weather, or any other unforeseen circumstances. If a class is cancelled, students will be notified via email, and options for rescheduling or obtaining a refund will be provided.

Please ensure that you provide a valid email address during registration to receive timely updates regarding class cancellations or other important information.

Workman Training Group Certificate Replacement Policy

Obtain a Replacement for Lost or Misplaced Certificates

If you happen to lose or misplace your certificate, don’t worry! Simply call or email us for a replacement, following the guidelines outlined below:

Steps to Receive Your Replacement Certificate

  1. Make an appointment. You will be required to make an appointment to pick up your replacement certificate in person.
  2. Present a proper ID: At the time of your appointment, you must present a valid ID that matches our records. If your ID does not match due to a name change, please provide appropriate documentation to confirm the change.
  3. Certificate availability: Replacement certificates are available for up to 3 years from the date you took your class.
  4. Replacement fee: There is a $10.00 fee for each certificate replacement.
  5. Processing time: Please allow at least 3–7 days to process your certificate replacement request.

Important Note for Urgent Requests

Please be aware that it may not be possible to accommodate urgent requests for same-day or next-day certificate replacements. Plan accordingly and allow sufficient time for processing and obtaining your replacement certificate.